Boutique Urban Madrid Serrano Aparthotel, Madrid - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

Diego De Leon, 10, Madrid, Spain, 28006

Boutique Urban Madrid Serrano is situated in the historic Salamanca district, known for its upscale boutiques and restaurants. The aparthotel features 80 modern and spacious apartments designed for both comfort and independence. It provides convenient access to public transport, including the nearby Nuñez de Balboa Metro station. With a commitment to guest satisfaction, the hotel strives to deliver quality service in a prime business location around Paseo de la Castellana.

Location

The hotel is located in Salamanca, a vibrant area celebrated for its luxury shopping and dining options. Convenient public transport access, including the nearby NII motorway, facilitates easy travel throughout Madrid. Major attractions like El Retiro Park and Museo Sorolla are within a short distance. The closest airport is Adolfo Suarez Madrid-Barajas Airport, making it accessible for international travelers.

Rooms

The hotel offers 80 air-conditioned accommodations, including functional studios and spacious apartments. Each unit features a kitchenette with essential appliances, providing independent living options. Guests can expect amenities such as flat-screen TVs, hair dryers, and ironing facilities. The bright, well-appointed rooms ensure a comfortable stay in one of Madrid's safest areas.

Eat & Drink

On-site, guests can enjoy a cafeteria that serves a variety of drinks and snacks. The hotel also features a bar/lounge where guests can unwind after a day of exploring. While there are numerous restaurants in the surrounding neighborhood, the hotel's dining options provide convenience for those seeking a quick meal or refreshment. The facilities cater to diverse tastes and preferences, enhancing the overall experience.

Leisure & Business

Boutique Urban Madrid Serrano includes a meeting room with 861 square feet of space, suitable for conferences and business gatherings. Free Wi-Fi access is available throughout the hotel, along with concierge services to assist with travel and activities. Additional amenities such as a launderette and dry cleaning services contribute to a pleasant experience for both leisure and business travelers. The smoke-free environment promotes a healthy atmosphere for all guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Double Room

Max:

2 persons

26 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

Madrid 1.5 mi

Airports

Adolfo Suarez Madrid-Barajas (MAD) 11.9 mi

Metro stations

Nunez de Balboa Metro1400 ft

Ruben Dario1700 ft

What our guests says about facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Spacious and Comfortable!

I stayed in a lovely room with great amenities. The kitchenette was equipped with a heating plate, microwave, and mini fridge, making it super convenient for my 13-day stay. The bed was comfortable, and I appreciated having a private bathroom to myself.

Albert123. USA, 2024-04-15Read full review on

Elegant and Spacious Bathroom

The bathroom was large and stylish, giving a touch of luxury to my stay. I really loved the spacious shower area that felt modern and clean, which added to my overall comfort during my time there.

Gregory456. Canada, 2024-05-27Read full review on

Great Entertainment Options

The room had a small TV that functioned perfectly, which was just enough to keep me entertained in the evenings after a long day of exploring the city. It was a nice touch, even if the TV was on the smaller side.

Mark789. UK, 2024-06-08Read full review on

Convenient Breakfast Options

Even though the breakfast was served in plastic bags, it was still decent. I enjoyed a hot croissant along with coffee each morning, and they were kind enough to keep my breakfast if I woke up late!

Brandon321. Australia, 2024-07-20Read full review on

What’s included

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
No pets allowed
Elevator
Key card access

Guest Parking

Dryer
Cookware/ Kitchen utensils

Dining

Packed lunches

Room features

Air conditioning
Heating

Bathroom

Free toiletries

Self-catering

Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV

Location

Diego De Leon, 10, Madrid, Spain, 28006

Map view

street view

Diego De Leon, 10, Madrid, Spain, 28006

City landmarks

Museums

Prado National Museum

1.5 mi

Soccer Stadium

Santiago Bernabeu Stadium

1.3 mi

Cocido Madrileno stew

1.0 mi

Casinos

Gran Via

1.4 mi

Parks

El Retiro Park

1.3 mi

Square

Plaza Mayor

1.8 mi

Plaza de la Independencia

Parque del Retiro

1.3 mi

Square

Puerta del Sol

1.6 mi

Palace

Royal Palace of Madrid

1.9 mi

Museums

Museo Nacional Thyssen-Bornemisza

1.4 mi

Museums

Museo Sorolla

3100 ft

Public Building

Cybele Palace

1.2 mi

Museums

Plaza de Cibeles

1.2 mi

Plaza de Toros de Las Ventas，

Ventas Metro

1.6 mi

Museums

National Museum of Natural Sciences

3100 ft

Museums

Museo Lazaro Galdiano

3100 ft

Museums

National Archaeological Museum

1.2 mi

Museums

Museo Nacional Centro de Arte Reina Sofia

1.9 mi

Libraries

Museum of the National Library

1.2 mi

Paseo de la Republica de Cuba 4 Parque Del Retiro

Palacio de Cristal

1.5 mi

Museums

Museo de Historia de Madrid

1.0 mi

Museums

Anden 0

1.0 mi

Calle Alcala 42

Circulo de Bellas Artes

1.3 mi

Square

Plaza de Colon

1.2 mi

Square

Plaza del Marques de Salamanca

3200 ft

Parks

Berlin Park

1.2 mi

Shopping Area

El Corte Ingles Goya

3100 ft

Museums

Museo de Cera de Madrid

1.2 mi

Mall

ABC Serrano Shopping Centre

2900 ft

Nearby

Museums

Museum of Public Art

1100 ft

Restaurants

Alonso Hermanos

800 ft

Calle de Lagasca

Naked & Sated

500 ft

Calle de Serrano 110

Los Claveles Tavern & Music

600 ft

Calle General Oraa 16 Bajo Barrio Salamanca

Mana Lounge

900 ft

Calle Juan Bravo 3

Taeva

1000 ft

Calle Velazquez 118

Makan Saj Wraps

1000 ft

Calle Velazquez 118

Cerveceria Sibila

1100 ft

Calle Velazquez 120

Botillo

1300 ft

BOTILLO Calle de Lopez de Hoyos 10

El Atelier de Dina

1400 ft

Calle de Lopez de Hoyos 9

La Escalera del 34

1100 ft

Calle Diego de Leon 34 28006

Reviews and Ratings

Feedback from previous guests about their experience.

58%

enjoyed the hotel and would happily stay again

Great local area

Clean rooms

Noise disturbances

Limited dining options

5.8/10

Guest rating

Rooms

5.8

Location

8.0

Service

5.4

Dining

5.0

Layla

United Kingdom, March 2025

5.0/10

The hotel has a good vibe, set in a charming area, but it fell short in cleanliness and comfort. While it was spacious, it was quite noisy and not ideally equipped, making it hard to enjoy a peaceful stay. I wouldn't recommend it unless you're okay with basic accommodations that are a bit below standard.

Rooms

5.0

The room was spacious but not very well maintained. There were noises coming from outside due to poor window insulation, and the condition of the furniture fell short of what I expected. Additionally, the blinds were broken, which was quite inconvenient.

Service

5.0

The service was moderately helpful, but I encountered issues when some of my personal clothing was mistakenly discarded. The front desk didn't handle the situation well, which was frustrating. Communication was also a barrier since the staff had limited English skills.

Location

8.0

The hotel is located in a lovely area with good access to metro links, making it convenient for exploring the city. It’s not far from key attractions, which was definitely a plus during my stay.

Dining

5.0

The breakfast included very basic options like boxed juices and packaged croissants, which didn't meet my expectations at all. I thought it would offer something more substantial.

Facilities

5.0

Overall, the facilities were quite limited. There were no exciting amenities to speak of, and the basic offerings didn’t really add to the experience.

Emily

United Kingdom, December 2024

6.0/10

This hotel presents a mixed bag of experiences. On one hand, I found it situated in a lovely area with great local bars and shops, making it quite appealing. On the downside, the cleanliness left a lot to be desired and the noise from the street made it difficult to get a good night's sleep. The rooms provided the basics I needed, but improvements in maintenance and noise insulation would really enhance the stay.

Rooms

6.0

The rooms were very basic and, while clean, they could definitely use some maintenance. It wasn't a deal breaker, but a fresh coat of paint would make a big difference.

Service

6.0

Service was a bit hit or miss. While the staff were friendly and willing to help, communication was a challenge as they spoke only Spanish. I had a minor issue with my belongings that wasn't addressed as I had hoped.

Location

7.0

The hotel is located in a nice area with a chill vibe, surrounded by great bars, shops, and restaurants. Unfortunately, the noise from the street and local bars was quite disruptive, making it hard to sleep, especially being right above a busy bar.

Dining

5.0

Dining options were quite limited, with breakfasts being mostly industrial pastries and juice. On the days when breakfast was included, it felt underwhelming, to say the least.

Facilities

6.0

The facilities were basic but adequate for my needs. There's room for improvement, particularly regarding air conditioning, as it didn’t function well and was quite noisy.

Great local area

Noise disturbances

Samantha

United Kingdom, December 2024

6.6/10

The hotel is very basic but served its purpose for a budget stay. It was clean and the maid was diligent with daily cleaning. However, the air conditioning was ineffective and quite noisy, making it tough to sleep, especially with street noise coming from a busy bar below. The location is lovely with a relaxed atmosphere and several nice shops and restaurants nearby, which I appreciated more than the hustle of the central area.

Rooms

6.0

The room was basic but clean, although I wasn't thrilled with the noisy air conditioning system.

Service

5.0

Service was decent, but it could be improved. The cleaning staff was often noisy in the morning, and the front desk wasn't very proactive.

Location

9.0

The area is charming with lovely bars, shops, and restaurants, making it a worthwhile choice for a relaxing stay.

Dining

Facilities

Ella

United Kingdom, October 2024

5.4/10

I found the hotel to be quite basic but it served its purpose during my stay. The cleanliness was a strong point, and the maid service was consistent. However, the air conditioning was ineffective and quite noisy, making it hard to sleep, especially during warmer months. Moreover, there was considerable noise coming from a bar downstairs which could definitely disrupt light sleepers. Despite these issues, the surrounding area is lovely, featuring nice bars, shops, and restaurants that I enjoyed exploring.

Rooms

6.0

The rooms were clean, but they felt very basic and did not match the pictures I had seen. Noise from the bar below was a significant issue.

Service

5.0

Although I didn’t have significant interactions, I felt the service could have been improved in handling some issues. It was frustrating when the air conditioning problems were not adequately addressed.

Location

8.0

The hotel is in a charming area with a relaxed vibe, better than the more central Gran Via area, which made my evenings enjoyable after a day of sightseeing.

Dining

5.0

I can't comment much on dining since I didn’t eat there, but I feel that breakfast options could greatly improve.

Facilities

5.0

The hotel was pretty basic in terms of facilities. The air conditioning definitely needs an upgrade for a better guest experience.

Aiden

United Kingdom, October 2024

6.0/10

The hotel offers a very basic stay that fulfills essential needs, and it’s clean with daily maid service. However, the air conditioning was ineffective and quite noisy, making it hard to sleep, especially with the street noise from a nearby bar. Only consider this place if you're visiting during cooler weather or don't mind the noise, though the surrounding area is charming with nice bars and shops.

Rooms

6.0

The room was clean and slightly larger than expected, but it did require some maintenance, like fixing the hanging blinds and bedside lights. The long corridor to the bathroom can be inconvenient.

Service

7.0

The service was friendly, but there was a mistake where some personal clothing was thrown out. While they promised a refund, it was a bit unsettling.

Location

8.0

Although the hotel is in a lovely area with a relaxed vibe and good access to bars and shops, the street noise at night made it difficult to get a good night's sleep.

Dining

5.0

Dining options were very basic and limited, with supermarket-bought croissants and boxed juice, which didn’t offer much value.

Facilities

5.0

The hotel had minimal facilities, mainly just the basics; amenities could definitely be improved.