Boutique Urban Madrid Serrano, Madrid - Reviews, Room Options & Prices 2025

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About the Hotel

Diego De Leon, 10, Madrid, Spain, 28006

Boutique Urban Madrid Serrano is located in the Salamanca district, a prominent and affluent area known for its luxury boutiques and exquisite dining options. This sa term-3mart aparthotel comprises 80 modern and functional apartments that cater to diverse travel needs, whether for business or leisure. Easy access to public transport, including nearby Nuñez de Balboa Metro station, facilitates travel throughout Madrid. The hotel emphasizes guest satisfaction with various amenities designed to enhance the overall experience.

Location

Located in the heart of Salamanca, the hotel provides easy access to premier shopping and cultural attractions. Notable sites like El Retiro Park and Museo Sorolla are within a short distance. The Adolfo Suarez Madrid-Barajas Airport is conveniently reachable via NII motorway and America Avenue. Public transportation options, including the Metro, facilitate straightforward travel throughout Madrid.

Rooms

The hotel features 80 air-conditioned apartments that provide spacious and independent accommodation in the heart of Madrid. Each room is equipped with modern amenities, including a kitchenette with a refrigerator, stovetop, and microwave. Complimentary wireless internet access is available, allowing guests to stay connected during their visit. A well-appointed private bathroom and additional comforts, such as flat-screen TVs and ironing facilities, ensure a restful stay.

Eat & Drink

Guests can enjoy drinks and snacks at the hotel's cafeteria, offering a welcoming space for relaxation. The surrounding Salamanca district is home to numerous dining options, ranging from casual eateries to upscale restaurants. These choices allow guests to explore a variety of culinary experiences within walking distance of the hotel. Additionally, kitchen facilities in the apartments enable guests to prepare meals at their convenience.

Leisure & Business

The hotel includes versatile facilities measuring 80 m², which are suitable for meetings and conferences. Guests can take advantage of concierge services to assist with planning their activities in Madrid. Leisure amenities like free WiFi and dry cleaning services enhance the comfort of the stay. The smoke-free environment contributes to a pleasant atmosphere for all visitors.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Double Room

Max:

2 persons

26 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Getting around

A guide to all available transportation options

City Centre

Madrid 2.4 km

Airports

Adolfo Suarez Madrid-Barajas (MAD) 19.2 km

Underground

Nunez de Balboa400 m

Ruben Dario500 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Paid parking

Luggage storage

24-hour services

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
No pets allowed
Lift
Key card access

Guest Parking

Dryer
Cookware/ Kitchen utensils

Dining

Packed lunches

Room features

Air conditioning
Heating

Bathroom

Free toiletries

Self-catering

Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV

Location

Diego De Leon, 10, Madrid, Spain, 28006

Map view

street view

Diego De Leon, 10, Madrid, Spain, 28006

City landmarks

Museum

Prado National Museum

2.4 km

Football Stadium

Santiago Bernabeu Stadium

2.0 km

Calle Ponzano tapas

1.6 km

Casino

Gran Via

2.3 km

Park

El Retiro Park

2.2 km

Square

Plaza Mayor

2.9 km

Plaza de la Independencia

Parque del Retiro

2.1 km

Square

Puerta del Sol

2.5 km

Palace

Royal Palace of Madrid

3.1 km

Museum

Museo Nacional Thyssen-Bornemisza

2.2 km

Museum

Museo Sorolla

930 m

Public Building

Cybele Palace

1.9 km

Museum

Plaza de Cibeles

1.9 km

Plaza de Toros de Las Ventas，

Plaza de Toros de Las Ventas

2.6 km

Museum

Museo Nacional de Ciencias Naturales

930 m

Museum

Museo Lazaro Galdiano

930 m

Museum

National Archaeological Museum

1.9 km

Museum

Museo Nacional Centro de Arte Reina Sofia

3.0 km

Library

Museum of the National Library

1.9 km

Paseo de la Republica de Cuba 4 Parque Del Retiro

Palacio de Cristal

2.4 km

Museum

Museo de Historia de Madrid

1.7 km

Museum

Anden 0

1.7 km

Calle Alcala 42

Circulo de Bellas Artes

2.1 km

Square

Plaza de Colon

1.9 km

Square

Plaza del Marques de Salamanca

970 m

Park

Berlin Park

1.9 km

Shopping Area

El Corte Ingles Goya

930 m

Museum

Museo de Cera de Madrid

1.9 km

Mall

ABC Serrano

880 m

Nearby

Museum

Museo Arte Publico

310 m

Restaurants

Alonso Hermanos

230 m

Calle de Lagasca

Naked & Sated

150 m

Calle de Serrano 110

Los Claveles Tavern & Music

180 m

Calle General Oraa 16 Bajo Barrio Salamanca

Mana Lounge

250 m

Calle Juan Bravo 3

Taeva

300 m

Calle Velazquez 118

Makan Saj Wraps

300 m

Calle Velazquez 118

Cerveceria Sibila

320 m

Calle Velazquez 120

Botillo

390 m

BOTILLO Calle de Lopez de Hoyos 10

El Atelier de Dina

400 m

Calle de Lopez de Hoyos 9

La Escalera del 34

310 m

Calle Diego de Leon 34 28006

Reviews and Ratings

Feedback from previous guests about their experience.

58%

enjoyed the hotel and would happily stay again

Great local area

Clean rooms

Noise disturbances

Limited dining options

5.8/10

Guest rating

Rooms

5.8

Location

8.0

Service

5.4

Dining

5.0

Layla

United Kingdom, March 2025

5.0/10

The hotel has a good vibe, set in a charming area, but it fell short in cleanliness and comfort. While it was spacious, it was quite noisy and not ideally equipped, making it hard to enjoy a peaceful stay. I wouldn't recommend it unless you're okay with basic accommodations that are a bit below standard.

Rooms

5.0

The room was spacious but not very well maintained. There were noises coming from outside due to poor window insulation, and the condition of the furniture fell short of what I expected. Additionally, the blinds were broken, which was quite inconvenient.

Service

5.0

The service was moderately helpful, but I encountered issues when some of my personal clothing was mistakenly discarded. The front desk didn't handle the situation well, which was frustrating. Communication was also a barrier since the staff had limited English skills.

Location

8.0

The hotel is located in a lovely area with good access to metro links, making it convenient for exploring the city. It’s not far from key attractions, which was definitely a plus during my stay.

Dining

5.0

The breakfast included very basic options like boxed juices and packaged croissants, which didn't meet my expectations at all. I thought it would offer something more substantial.

Facilities

5.0

Overall, the facilities were quite limited. There were no exciting amenities to speak of, and the basic offerings didn’t really add to the experience.

Emily

United Kingdom, December 2024

6.0/10

This hotel presents a mixed bag of experiences. On one hand, I found it situated in a lovely area with great local bars and shops, making it quite appealing. On the downside, the cleanliness left a lot to be desired and the noise from the street made it difficult to get a good night's sleep. The rooms provided the basics I needed, but improvements in maintenance and noise insulation would really enhance the stay.

Rooms

6.0

The rooms were very basic and, while clean, they could definitely use some maintenance. It wasn't a deal breaker, but a fresh coat of paint would make a big difference.

Service

6.0

Service was a bit hit or miss. While the staff were friendly and willing to help, communication was a challenge as they spoke only Spanish. I had a minor issue with my belongings that wasn't addressed as I had hoped.

Location

7.0

The hotel is located in a nice area with a chill vibe, surrounded by great bars, shops, and restaurants. Unfortunately, the noise from the street and local bars was quite disruptive, making it hard to sleep, especially being right above a busy bar.

Dining

5.0

Dining options were quite limited, with breakfasts being mostly industrial pastries and juice. On the days when breakfast was included, it felt underwhelming, to say the least.

Facilities

6.0

The facilities were basic but adequate for my needs. There's room for improvement, particularly regarding air conditioning, as it didn’t function well and was quite noisy.

Great local area

Noise disturbances

Samantha

United Kingdom, December 2024

6.6/10

The hotel is very basic but served its purpose for a budget stay. It was clean and the maid was diligent with daily cleaning. However, the air conditioning was ineffective and quite noisy, making it tough to sleep, especially with street noise coming from a busy bar below. The location is lovely with a relaxed atmosphere and several nice shops and restaurants nearby, which I appreciated more than the hustle of the central area.

Rooms

6.0

The room was basic but clean, although I wasn't thrilled with the noisy air conditioning system.

Service

5.0

Service was decent, but it could be improved. The cleaning staff was often noisy in the morning, and the front desk wasn't very proactive.

Location

9.0

The area is charming with lovely bars, shops, and restaurants, making it a worthwhile choice for a relaxing stay.

Dining

Facilities

Ella

United Kingdom, October 2024

5.4/10

I found the hotel to be quite basic but it served its purpose during my stay. The cleanliness was a strong point, and the maid service was consistent. However, the air conditioning was ineffective and quite noisy, making it hard to sleep, especially during warmer months. Moreover, there was considerable noise coming from a bar downstairs which could definitely disrupt light sleepers. Despite these issues, the surrounding area is lovely, featuring nice bars, shops, and restaurants that I enjoyed exploring.

Rooms

6.0

The rooms were clean, but they felt very basic and did not match the pictures I had seen. Noise from the bar below was a significant issue.

Service

5.0

Although I didn’t have significant interactions, I felt the service could have been improved in handling some issues. It was frustrating when the air conditioning problems were not adequately addressed.

Location

8.0

The hotel is in a charming area with a relaxed vibe, better than the more central Gran Via area, which made my evenings enjoyable after a day of sightseeing.

Dining

5.0

I can't comment much on dining since I didn’t eat there, but I feel that breakfast options could greatly improve.

Facilities

5.0

The hotel was pretty basic in terms of facilities. The air conditioning definitely needs an upgrade for a better guest experience.

Aiden

United Kingdom, October 2024

6.0/10

The hotel offers a very basic stay that fulfills essential needs, and it’s clean with daily maid service. However, the air conditioning was ineffective and quite noisy, making it hard to sleep, especially with the street noise from a nearby bar. Only consider this place if you're visiting during cooler weather or don't mind the noise, though the surrounding area is charming with nice bars and shops.

Rooms

6.0

The room was clean and slightly larger than expected, but it did require some maintenance, like fixing the hanging blinds and bedside lights. The long corridor to the bathroom can be inconvenient.

Service

7.0

The service was friendly, but there was a mistake where some personal clothing was thrown out. While they promised a refund, it was a bit unsettling.

Location

8.0

Although the hotel is in a lovely area with a relaxed vibe and good access to bars and shops, the street noise at night made it difficult to get a good night's sleep.

Dining

5.0

Dining options were very basic and limited, with supermarket-bought croissants and boxed juice, which didn’t offer much value.

Facilities

5.0

The hotel had minimal facilities, mainly just the basics; amenities could definitely be improved.